These Terms of Service ("Terms") govern your access to and use of the services, website, API, SDK, and related software (collectively, the "Service") provided by Ordica LLC ("Ordica," "we," "us," or "our"), a California limited liability company. By accessing or using the Service in any way, you agree to be bound by these Terms.
If you do not agree to these Terms, you must not access or use the Service. If you are using the Service on behalf of an organization, you represent and warrant that you have authority to bind that organization to these Terms, and "you" refers to that organization.
Ordica provides LLM prompt compression middleware: software and API infrastructure that reduces the token count of prompts sent to large language model providers, lowering API costs while maintaining response quality. The Service includes:
The compression engine runs on Ordica-controlled infrastructure. Customer prompts are processed in memory on our servers and transmitted to the customer's designated LLM provider. Compression rates, token savings, and quality outcomes vary depending on prompt type, provider, and model. We do not warrant any specific savings level.
Data handling disclosure: Your prompts pass through Ordica's servers for compression processing. Compressed prompts are then forwarded to your designated LLM provider (e.g., Anthropic or Google) for inference. Ordica does not store prompt content after processing. See Section 7 and our Privacy Policy for full details.
You must be at least 18 years old and have the legal capacity to enter into a binding contract. The Service is intended for business use by organizations and professionals, not for personal consumer use.
To access paid features, you must complete our access request process and provide accurate account information. You agree to keep your account credentials confidential and are responsible for all activity that occurs under your account. Notify us immediately at support@ordica.ai if you suspect unauthorized access to your account.
You may not create accounts for the purpose of circumventing access controls, rate limits, or usage restrictions. Accounts are non-transferable without our prior written consent.
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:
We reserve the right to investigate and take action, including suspension or termination, for violations of this section.
The Service is offered at the following tiers:
All fees are stated in U.S. dollars. Payment is processed by Stripe. You agree to provide accurate payment information and authorize us to charge your payment method on a recurring basis. All fees are non-refundable except as required by law or as set forth in our Refunds Policy.
We reserve the right to change pricing with at least 30 days' written notice. Continued use of the Service after a pricing change takes effect constitutes acceptance of the new pricing. There are no automatic renewals that require affirmative opt-out — your subscription continues on a month-to-month basis and can be cancelled at any time.
Disputed charges must be raised within 60 days of the billing date. Contact billing@ordica.ai for billing issues.
All rights, title, and interest in and to the Service — including all software, algorithms, compression methods, models, documentation, trademarks, trade names, and related intellectual property — are and remain the exclusive property of Ordica LLC and its licensors. Nothing in these Terms grants you any rights to our intellectual property other than a limited, non-exclusive, non-transferable, revocable right to use the Service as expressly described herein.
Your content: You retain all rights to the prompts, data, and outputs you transmit through the Service ("Your Content"). You grant Ordica a limited, non-exclusive license to process Your Content solely to provide the Service. We do not use Your Content to train our models or for any purpose beyond compression and routing.
Feedback: If you provide feedback, suggestions, or ideas about the Service, you grant us a perpetual, irrevocable, royalty-free license to use that feedback without obligation or restriction.
We treat Your Content as confidential. We do not store, log, or retain the content of your API requests or responses beyond what is necessary for in-flight compression processing. Prompts are processed in memory and discarded immediately after the request completes.
We collect and retain only aggregated, anonymized usage metadata (token counts, savings percentages, request timing) and the account information you provide. See our Privacy Policy for full details on data handling, retention periods, and your rights.
We acknowledge that prompts you send may contain information that is confidential to your business. We implement technical and organizational controls to protect that information. We will not disclose Your Content to third parties except as required to route your requests to your designated LLM provider, as required by law, or as you direct.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
ORDICA DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED. ORDICA DOES NOT WARRANT THAT THE SERVICE WILL ACHIEVE ANY SPECIFIC SAVINGS RATE, COMPRESSION RATIO, OR OUTPUT QUALITY LEVEL ON YOUR SPECIFIC USE CASE.
Some jurisdictions do not allow exclusion of implied warranties, in which case this disclaimer applies to the fullest extent permitted by applicable law.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ORDICA LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA, USE, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF ORDICA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
ORDICA'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE FEES YOU PAID TO ORDICA IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE CLAIM; OR (B) ONE HUNDRED U.S. DOLLARS ($100).
The limitations above apply even if any remedy fails of its essential purpose. Some jurisdictions do not allow limitations on liability, in which case these limitations apply to the fullest extent permitted by law.
You agree to indemnify, defend, and hold harmless Ordica LLC and its officers, directors, employees, and agents from and against any third-party claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in connection with: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; or (d) any claim that Your Content infringes the rights of a third party.
Ordica will provide you with reasonable notice of any such claim and cooperate with your defense. We reserve the right to assume exclusive control of the defense of any matter subject to indemnification by you, at your expense.
Mutual indemnification: Ordica agrees to indemnify and defend you against third-party claims alleging that the Service, as provided by Ordica, directly infringes any patent, copyright, or trademark, provided that you promptly notify Ordica of such claim and cooperate with the defense.
Termination by you: You may cancel your subscription at any time by contacting support@ordica.ai or through your account dashboard. Cancellation takes effect at the end of your current billing period. No refunds are issued for unused portions of a billing period.
Termination by Ordica: We may suspend or terminate your access to the Service immediately upon notice if you violate these Terms, engage in fraudulent activity, or pose a security risk. For non-material violations, we will provide 30 days' written notice and opportunity to cure. We may also terminate for convenience with 30 days' written notice.
Effect of termination: Upon termination, your right to use the Service ceases immediately. Ordica will make your account data available for export for 30 days following termination, after which it will be deleted. Sections 6, 7, 8, 9, 10, 12, and 14 survive termination.
Data return: On request within 30 days of termination, we will provide you with a copy of your account metadata (usage records, billing history) in a standard format. We have no prompt content to return, as none is stored.
These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws principles. You and Ordica agree that any dispute arising out of or relating to these Terms or the Service shall be resolved in the state or federal courts located in Sacramento County, California, and you consent to personal jurisdiction in those courts.
Optional arbitration: The parties may agree in writing to resolve any dispute through binding arbitration administered by JAMS in Sacramento County under its Streamlined Arbitration Rules. Arbitration is optional and requires mutual written agreement — you retain full access to courts. If arbitration is elected, each party bears its own costs. Class actions are permitted; these Terms do not waive class action rights.
Nothing in this section prevents either party from seeking injunctive or other equitable relief in a court of competent jurisdiction to protect intellectual property rights or confidential information.
We may update these Terms from time to time. When we make material changes, we will notify you by email (to the address associated with your account) and by posting a notice on our website at least 30 days before the changes take effect. For non-material changes, we may update with shorter notice by posting on our website and updating the effective date.
Your continued use of the Service after the effective date of any change constitutes your acceptance of the updated Terms. If you do not agree to updated Terms, you must stop using the Service before the effective date and may terminate your account without penalty for that reason alone.
Entire agreement: These Terms, together with our Privacy Policy and any applicable Order Form or SOW, constitute the entire agreement between you and Ordica regarding the Service and supersede all prior agreements, representations, and understandings.
Severability: If any provision of these Terms is held to be invalid or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force.
Waiver: Our failure to enforce any right or provision does not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative of Ordica.
Assignment: You may not assign or transfer these Terms or any rights hereunder without our prior written consent. We may assign these Terms, including in connection with a merger, acquisition, or sale of assets, with written notice to you.
Force majeure: Neither party is liable for delays or failures in performance resulting from circumstances beyond that party's reasonable control.
Notices: Notices to Ordica must be sent to legal@ordica.ai. Notices to you will be sent to the email address associated with your account.
No third-party beneficiaries: These Terms do not create any rights in third parties.
Contact:
Ordica LLC
Sacramento, California
legal@ordica.ai